HomePrivacy Policy
Last updated: May 8, 2025
Senna Automation LLC (“Senna Automation,” “we,” “us,” or “our”) operates the o11n website at https://o11n.life (the “Site”) and the o11n application (the “App”). This Privacy Policy explains what information we collect in connection with o11n, how we use it, and your rights.
1. Information We Collect
1.1 Information You Provide Directly
- Account & Purchases: Name, email address, billing address, payment information (processed by Stripe or another payment processor), and any other details you submit when you purchase, register, or contact us via the o11n Site or App.
- Support & Feedback: Any content you provide when you submit a support request, bug report, or feedback form for o11n.
1.2 Automatically Collected Information
- Usage Data: App telemetry from o11n (e.g., feature usage, errors, crashes) and Site analytics (page views, referral URLs, device/browser type).
- Cookies & Tracking Technologies: We and our third-party partners use cookies, web beacons, and similar tools on o11n.life to collect data about your activity on the Site and across other sites and devices. See Section 4 for details.
1.3 Third-Party Sources
- Payment Processors: We receive confirmation of successful o11n purchases and limited transaction details from processors like Stripe—no full credit-card data is stored on our servers.
- Analytics Providers: Aggregated usage and performance metrics from services such as Google Analytics, Sentry, or equivalent.
2. How We Use Your Information
We use your information to:
- Provide & Improve o11n: Deliver, maintain, and enhance the o11n App and Site, fix bugs, and roll out new features.
- Process Transactions: Verify o11n purchases, send receipts, and communicate about license keys and subscription renewals.
- Support & Communicate: Respond to o11n support requests, send updates, security alerts, and administrative messages (e.g., policy changes).
- Marketing & Promotions: With your consent, send o11n-related newsletters, product announcements, and offers. You may opt out at any time.
- Security & Compliance: Monitor for fraud, enforce our terms, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal data. We may share information with:
- Service Providers: Vendors who perform services on our behalf for o11n (e.g., payment processors, hosting, analytics, email delivery).
- Legal & Safety: When required by law, to protect rights, or in connection with a merger or sale of assets involving Senna Automation.
- Aggregated/Anonymized Data: We may publish o11n usage trends or reports that do not identify you.
4. Cookies & Tracking Technologies
- Essential Cookies: Required for Site functionality (e.g., login sessions, download tracking).
- Analytics Cookies: Collect anonymous usage data to help us improve o11n performance and content.
- Advertising/Marketing Cookies (optional): Only if you opt in, for tailored offers and retargeting related to o11n.
You can manage or disable cookies via your browser settings or through our cookie banner on first visit to o11n.life.
5. Your Choices & Rights
Depending on your jurisdiction, you may have the right to:
- Access & Correction: Request a copy of or correction to your personal data.
- Deletion: Ask us to delete your personal data (subject to legal exceptions).
- Portability: Obtain a machine-readable copy of data you provided.
- Opt-Out: Withdraw consent for o11n marketing communications or opt out of analytics tracking (via cookie settings).
To exercise these rights, contact us at privacy@senna-automation.com.
6. Data Security
We implement industry-standard technical and organizational measures to protect your data for o11n, including encryption in transit (HTTPS) and at rest, regular security audits, and limited access controls. However, no system is completely secure—please help protect your account by using strong, unique passwords.
7. Data Retention
We retain your personal data for as long as needed to fulfill the purposes outlined in Section 2, or as required by law (e.g., tax records). After that, we delete or anonymize the data.
8. International Transfers
Senna Automation LLC is based in the U.S. If you’re located outside the U.S., please note that your o11n data may be transferred to and processed on servers in the U.S., under U.S. privacy laws.
9. Children’s Privacy
Our Site and App are not intended for children under 16. We do not knowingly collect personal data from anyone under 16. If you believe we have, please contact us and we will delete that information.
10. Changes to This Policy
We may update this Privacy Policy at any time. The “Last updated” date at the top will change. Your continued use of the o11n Site or App after revisions constitutes acceptance of the updated policy.
11. Contact Us
Senna Automation LLC
336 W. First Street, Suite 113
Flint, MI 48502
Email: legal@senna-automation.com
Phone: (616) 524-4477